Privacy Policy
How we collect, use, and protect your information
Introduction
Alarm & Communication Systems, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We collect information you voluntarily provide when you:
- Request a quote or consultation
- Contact us via phone, email, or our website
- Schedule service appointments
- Enter into service agreements
This information may include:
- Name and contact information (email, phone, address)
- Company or facility name
- Project requirements and specifications
- Billing and payment information
- Facility access information necessary for service delivery
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website addresses
- Device and operating system information
How We Use Your Information
We use your information to:
- Respond to inquiries and provide quotes
- Design, install, and service low-voltage systems
- Communicate about projects and appointments
- Process payments and maintain records
- Send service reminders and maintenance notifications
- Improve our website and services
- Comply with legal obligations
Third-Party Access
We may share your information with:
- Central station monitoring providers (with your consent)
- Equipment manufacturers for warranty registration
- Service partners who assist with installations
- Professional advisors (attorneys, accountants)
- Government authorities when required by law
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Secure data storage and transmission
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Request a copy of your data
To exercise these rights, contact us at help@alarmandcommunicationsystems.com or call +1 (912) 405-3653.
Data Retention
We retain your information for as long as necessary to:
- Provide ongoing services
- Comply with warranty obligations
- Meet legal and regulatory requirements
- Resolve disputes and enforce agreements
Cookies
Our website uses cookies to improve user experience. See our Cookie Policy for details.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated date.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact:
Alarm & Communication Systems, Inc.
4301 W South Ave
Tampa, FL 33614, USA
Phone: +1 (912) 405-3653
Email: help@alarmandcommunicationsystems.com
Last updated: August 2026